Personalised Care Communication Training
We provide training to all types of health, care and voluntary professionals in essential and advanced Personalised Care communications skills, that enable them to provide more efficient and effective care
We provide training to all types of health, care and voluntary professionals in essential and advanced Personalised Care communications skills, that enable them to provide more efficient and effective care
WHO ARE HCA?
Expert trainers in Personalised Care Communication Skills
HCA started life back in 2017 as the Health Coaching Academy, but since then we have grown and expanded our focus in line with the changing healthcare environment to be more than just Health Coaching, and now focus on offering training that supports the wider Personalised Care Curriculum.
Our team have been pioneering training in the Health, Care and Voluntary sectors for over a decade and HCA are proud to not only be an approved supplier of NHS England, but also both a Personalised Care Institute accredited and a European Mentoring & Coaching Council accredited training provider, meaning high quality and trust are at the heart of everything we do.
TRAINING OPTIONS
Our Personalised Care Communications Courses
Personalised Care
These courses provide a broader view of Personalised Care and are ideal for all Health and Care professionals keen to learn more about Personalised Care
Care Co-Ordination
We offer a range of course options that will equip your Care Co-ordinators with the essential personalised care skills needed to work effectively
Social Prescribing
We offer a range of training options for Social Prescribing Link Workers to develop vital new Personalised Care skills to excel in their roles
Health & Wellbeing Coaching
Forming a key part of the Supported Self-Management area of the Personalised Care curriculum, we offer a range of Health Coaching courses to help you develop skills to empower patients to take care of their own health
Personalised Care & Support Planning
These range of courses not only share best practice in terms of what a good Personalised Care and Support Plan (PCSP) looks like, but also teach the skills to complete them effectively
Pathway and Service Specific
A bespoke course to accomodate your pathway or service’s specific needs in moving towards a more Personalised Care approach. We have already done so for many pathways across the NHS, including Maternity and Diabetes
Understand Personalised Care and what it means for you
Testimonials
Changing how staff deliver care
Dynamic and tailored learning
“I loved the balance you got between discussion, breakouts, and information. I also loved the fact that it felt really fluid and flexible, for example, bringing in something new to learn from when it was relevant to the conversation or participant’s experience. The training didn’t feel rigid or that you followed a defined schedule, but was more about tailoring it to the needs of the delegates so they got the most possible from it.“
Senior Healthcare practitioner
Greater awareness of communication on others
“I have become far more aware of my own communication and the impact it has on others. I have utilised the tools shared with good effect, and have been able to support my colleagues to openly communicate with me”
Assistant Director of Midwifery
Knowledge and Expertise
Lots of experience
System integration
Training you in vital new skills to deliver new models of care
USEFUL ARTICLES
Latest on Personalised Care
HCA becomes a highly rated and accredited supplier of the NHS Personalised Care Institute
Since March 2021, the Health Coaching Academy has been an approved supplier of the NHS Personalised Care Institute (PCI), making it one of...
Who are you really listening to? The need for more person-centred conversations in maternity services
In March 2022, the much-awaited Ockenden report was published, the result of an independent review into maternity services at the...
Can Personalised Care reduce GP workload?
A recent study commissioned by the Department of Health and Social care, highlight the overwhelming pressures and potential consequences...
Get in Contact
If you are interested in any of our courses and would like to know how we can help improve your team’s communication skills in order to deliver higher levels of Personalised Care, then please get in contact and a member of our team will get back to you